Forest Edge operates the https://www.forestedge.co.za website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Forest Edge website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
This is a privacy notice for Forest Edge and its principal company partner, Danie Jansen van Vuuren. In this document “we”, “our” or “us” refers to Forest Edge and principal directors. We will describe how we collect, store and use your personal information as well as the rights you have in relation to your personal information. We may collect information about you because:
- You have requested a quotation / more information from us;
- You have made an enquiry to stay with us;
- You have stayed with us as a guest;
- You have requested that we add you to any upcoming notices or events;
- You requested to receive our newsletter;
- You previously requested that we stay connected;
- You subscribed and signed up to receive information from us.
By undertaking one of the above, and by being a member of our mailing list, you are consenting to us storing and using the personal data you have provided us with as set out by this notice. If you do not want your personal information to be used, please do not provide us with any.
Information we may collect:
In the course of communicating with you, we may ask for information that is classed as personally identifiable to you as an individual. Depending on the situation, we may ask for:
- Your name;
- Your email address;
- Preferred contact number;
- Preferred travel dates;
- Composition of your travel party (number of adults, age of kids);
- Your credit card details, once you are ready to book with us.
These are the ways in which we might use your information:
Your privacy is extremely important to us. We will not share your information with any third parties. We are committed to respecting your privacy and personal information and will only use the information you have given us to:
- Provide you with a detailed quotation for your consideration;
- Load your booking on our system, once you have approved our quotation;
- Process your credit card details, once you’ve instructed us to do so;
- Send you a Guest Satisfaction Survey, once you’ve stayed with us;
- Send our Quarterly Newsletter to you;
We operate email communications which are used to inform you of the above. You are able to unsubscribe from these communications at any time by replying with the word UNSUBSCRIBE in the heading or by UNSUBSCRIBING via the newsletter software that we use. We will then delete all information we have about you from our system and you will not receive any further communications. We will not continue to contact anyone who does not wish to be contacted after they have received a quotation from us or after they have stayed with us.
We treat all the information you have provide us with as strictly confidential. We do not sell any personal data on to third parties and we do not share any personal information about you to anyone not directly linked with the management and marketing of Forest Edge, without your permission.
Protection of your information:
We protect your information through administrative measures; electronic cyber security systems such as firewalls on all our electronic equipment; and physical measures within our premises to ensure the safe keeping of personal information we hold.
If you have already consented to us using and holding your personal information, you are within your rights to withdraw this consent at any time. Please email us at firstname.lastname@example.org requesting you are removed from our data base and we will do this immediately.
If you have any queries regarding this Privacy Notice or communications you are receiving from us, please contact us:
Our Information Officer:
Danie Jansen van Vuuren
+27 (0) 824561338.
The SA Information Regulator
You have the right to lodge a complaint with the SA Information Regulator. See the Information Regulator contact details below.
The Information Regulator (South Africa)
PO Box 31533
27 Stiemens St
+27 82 746 4173
This policy will be updated from time to time, last update: 30 June 2021