Forest Edge Terms & Conditions; Trading Conditions

Deposits, payments and cancellation policy:

• 50% deposit required within 12 hours of booking.
• Balance becomes due 10 days prior to arrival, else booking and deposit may be forfeited. If booking is not cancelled by guest 10 days prior to arrival, the balance becomes a deposit and remains due, even in the event of non-arrival.
• 100% deposit required on Single-night stays, Specials, Arrivals within 10 days.
• Deposits are non-refundable; True to the definition of a Holding Deposit, the Deposit is non-refundable as we held the booking for you and turned other guests away. We regret no exceptions, even for personal emergencies or infrastructural lapses.
• If we, at our discretion, allow a minor change in booking dates/terms, we will levy a R200 admin fee.
• Pay via Internet Banking or Electronic Transfer to qualify for some free fire wood and chocolates on arrival, as well as to the right to choose one of the 5% off discount options (if valid for the season relevant to the booking). Other forms of payment will forfeit these extras and options. Bookings paid by Cheque will NOT be confirmed until cleared and may be given to someone else. If you pay via credit card, the booking is only confirmed upon receiving your signed charge-back waiver. You can also pay with your personal VISA or MasterCard via secure internet payment facility MONSTERPAY at R80 admin fee via http://www.forestedge.co.za/creditcardpayment.html.
• Deposit due within 12 hours of making the booking, in order to retain the right to it.
• Cottage keys will not be released unless full payment is made.

Other General Terms and Conditions:

• Check-in: 14:00 - 22:00 on day of arrival.
• Check-out by 10:00 on morning of departure.
• We do not guarantee a specific cottage preference.
• Our cottages are non-smoking indoors; smoke on veranda.
• PACKAGE VALIDITY: If you select any package, it will only be valid if all the requirements of the package are met, else the booking may be cancelled or rates reset to full listed rates.
• BREAKAGE DEPOSIT: Currently R0, however cottage keys will not be released unless full upfront payment is made. The guest will be charged for missing/broken items upon/after departure.
• INCLUDED: daily servicing (apart from Sundays and Public holidays); linen and bathing towels are provided.
• SINGLE-NIGHT STAYS: R160 surcharge, 100% deposit due, no pets and not available on weekends unless specifically waived by us at our discretion.
• PETS: at our discretion by prior arrangement only, subject to our Pet Policy, at R80 per night surcharge and a R300 breakage deposit.
• STANDARD TRADING TERMS AND CONDITIONS OF ANY BOOKING:  Subject to http://www.forestedge.co.za/terms_conditions_tradingcondition.html including our Forest Edge indemnity. Guests are required to sign this indemnity on arrival else cottage keys will regrettably not be released in line with our Insurer's instructions.
• IMPORTANT: we are a tiny resort trying our best to offer great service at affordable rates and we can only do so by having fair conditions in place. Since we hold our guests to these Terms and Conditions, please read them carefully or ask us to help you find a larger hotel or resort.

The below is a standard trading condition of Forest Edge and due to the public availability thereof, it is regarded as having been seen and accepted by any party entering into a booking or other agreement with Forest Edge.

This is a standard trading condition of FOREST EDGE and is a condition of residence/presence.

(party entering into a booking or any other agreement with Forest Edge or wanting to reside or be present on Forest Edge)

Do hereby declare to and in favour of FOREST EDGE and/or each of its associated companies, owners, employees, contractors, sub-contractors, agents, workmen or representatives (hereinafter jointly and severally referred to as "FOREST EDGE") the following:-

• That I/We enter the premises of FOREST EDGE entirely at my/our own risk.
• That I/We acknowledge that I/We am/are aware of the risks involved in any activities, which are or may be offered by FOREST EDGE or embarked upon by me/us whilst upon the premises of FOREST EDGE and/or using equipment belonging to FOREST EDGE and accept such risks.
• That I/We acknowledge that I/We am/are aware of the risks involved in being present on premises bordering a national forest park without animal-proof fencing and with the free reign of animals, insects, birds and reptiles onto the property whilst upon the premises of FOREST EDGE and accept such risks.
• That I/We undertake, when on the premises or involved in any activity at FOREST EDGE, to obey all rules and regulations laid down by FOREST EDGE and to familiarize myself/ourselves with such rules and regulations.
• That I/We hereby agree that it is a condition of my/our presence on the premises and/or participating in any activities that FOREST EDGE shall not be responsible for any accident or bodily injury to any person or loss of or damage to property, whether suffered by me/us or any person brought by me/us upon FOREST EDGE's premises regardless of whether such injury, loss or damage results from the negligence of FOREST EDGE or from any other cause whatsoever.
• I/We undertake to procure that every person accompanying me/us will accept the aforesaid conditions of presence/participation, as well as the terms and conditions of this indemnity and will agree to be bound by it.
• That I/We indemnify (where more than one person, jointly and severally) FOREST EDGE against any claim by and on behalf of a person accompanying me/us or under my/our control (whether a minor or disabled person or otherwise and including such person's heirs, executors, trustees, administrators or assigns) arising from, or in connection with any of the aforesaid activities, or his/her presence on FOREST EDGE's premises, including specifically without being limited thereto, any claims in respect of injury, loss or damage, as aforementioned, and arising from any cause referred to above.
• That I/We hereby bind my/our heirs, executors, administrators or assigns to this declaration and undertaking.
• That I/We are aware of the Forest Edge evacuation procedures, i.e. to leave the cottage speedily through the front door, without pause to take personal effects, and to proceed to the entrance gate on the South Eastern corner of the property, unless it is considered unsafe in which case leave the property to the open farmland on the South.

On arrival, any guest/visitor/worker is required to sign this indemnity in order to stay or be present at Forest Edge and it is a condition of any booking, arrival or agreement.